Customer
Service
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Ventura County Health Care Plan (VCHCP)
2220 E Gonzales Road, Ste 210B, Oxnard, CA 93036
Regular Business Hours are:
Monday – Friday, 8:30 a.m. to 4:30 p.m.
- www.vchealthcareplan.org
- Phone: (805) 981-5050
- Toll-free: (800) 600-8247
- Fax: (805) 981-5051
- Language Line Services:
- Phone: (805) 981-5050
- Toll-free: (800) 600-8247
- TDD to Voice: (800) 735-2929
- Voice to TDD: (800) 735-2922
- 24-hour Administrator access for emergency providers at (805) 981-5050 or (800) 600-8247
After normal business hours’ requests for urgent and emergent
preservice and urgent concurrent services are to be received by
telephone only by the Plan’s administrative on call physicians.
- We want to hear from
you!
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For Medical Emergencies
If you believe that you are experiencing a medical Emergency
please call 911 or go to the nearest emergency room.
- Ventura County Medical Center 24/7 Emergency Care
- 300 Hillmont Ave., Ventura, CA 93003
- (805) 652-6165 or (805) 652-6000
- Santa Paula Hospital, 24/7 Emergency Care
- (A Campus of Ventura County Medical Center)
- 825 N. 10th St. Santa Paula, CA 93060
- (805) 933-8632 or (805) 933-8600
- 24-Hour Nurse Advice Line
Other Helpful Contact Information
- Pharmacy Help: (800) 811-0293 or
- Behavioral Health/Life Strategies:
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